Privacy Policy

Effective Date: 24 March 2024

At Otracyo8, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal data we collect, how we use it, and the measures we take to protect your privacy.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined in this policy, please refrain from using our services.

1. Information We Collect

We collect personal information in order to provide you with a better shopping experience. This may include:

  • Personal Identification Information: When you register on our website, place an order, or interact with us in any other way, we may collect details such as your name, email address, phone number, shipping address, and payment information.

  • Usage Data: We may collect information on how you access and use our website. This includes information such as your IP address, browser type, device type, and browsing activity.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience on our site. Cookies are small files that are stored on your device to help us remember preferences and track user behavior. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process and deliver your orders, and to communicate with you regarding your purchase.

  • Customer Support: To respond to your inquiries, provide customer service, and manage returns or exchanges.

  • Marketing & Promotions: We may use your information to send you promotional offers, updates, and newsletters. You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.

  • Improve User Experience: To analyze website usage and trends in order to improve the functionality and content of our website.

  • Legal Compliance: To comply with legal requirements and protect our legal rights.

3. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following entities under specific circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in processing payments, delivering products, or improving our website. These providers are obligated to use your information only for the purposes of performing their services.

  • Legal Obligations: We may disclose your personal information to law enforcement or other governmental authorities if required by law, or if we believe such action is necessary to comply with legal processes, protect the rights, property, or safety of Otracyo8, our customers, or others.

4. Data Security

We take the security of your personal information seriously and use industry-standard practices to safeguard it. These practices include encryption, secure server connections, and restricted access to data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

  • Access & Update Your Information: You may access, update, or correct your personal information by logging into your account or contacting us directly.

  • Opt-Out of Marketing Communications: You may opt-out of receiving promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us.

  • Delete Your Account: If you wish to delete your account, please contact us. We will retain your information only as long as necessary for legal or business purposes.

6. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete that information.

7. International Data Transfers

If you are accessing our website from outside Singapore, please note that your information may be transferred to and processed in Singapore, where our servers are located. By using our website, you consent to the transfer of your data to Singapore.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please feel free to contact us:

Otracyo8
Email: otracyo88@gmail.com
Phone:+6580101832 (Whatsapp Business Chat Only)

Summary:

This Privacy Policy describes how Otracyo8 collects, uses, and protects your personal data. It also outlines your rights regarding your information and how you can contact us. By using our website, you agree to this policy.